A total solution approach for consistency, clarity and confidence
When fire protection systems fail, the consequences can be irreversible. Johnson Controls brings more than a century of fire expertise and one of the largest factory-trained field forces in North America.
No matter where system assets are in their lifecycle, our fire system services technicians are ready to inspect, service and protect facilities of every size – just like we do for:
- 1 million customers each year
- Sites at the top 5 largest hotel chains in the US
- Sites at 4 of the top 5 largest assisted living facilities
Connect with us to reach a Johnson Controls fire system service expert near you.
9 Reasons customers trust Johnson Controls fire system services
From fast resolutions to expert insights and lasting partnerships, here are just some of the ways we maximize your fire system investment.
Local code knowledge
We have over 8,000 service techs in North America alone, each of whom is fully knowledgeable in local and national code requirements.
Same day resolution
Uptime matters, which is why when systems need attention, we act fast, resolving many fire alarm maintenance or fire suppression services issues the same day.
Remote monitoring and diagnostics
Our connected systems let our technicians often diagnose and resolve issues without having to make a trip to the site.
Long-term consistency
As part of our commitment to lasting relationships, customers can expect familiar faces who deliver consistent care and deep knowledge of their operations.
Every visit adds value
Our technicians do more than fix issues. They identify opportunities to improve long-term performance and empower customers to make the final decision.
Training that never stops
Along with regular audits and product training, our technicians complete rigorous onboarding. Many hold industry-recognized certifications, including NICET and UL.
Warranty maintenance
Our certified technicians help ensure your coverage stays intact and isn’t voided by third-party services that may not be familiar with your system.
Clear accountability
When the installer and servicers are on the same team, liability is clear, documentation is clean and response is faster.
Relentless focus on the experience
Customer feedback drives continuous improvement, helping turn every fire alarm maintenance or fire suppression services visit from good to great.
Our fire system service options: inspection, testing and maintenance
Our professional services can help reduce the likelihood of unexpected failures while ensuring fire protection systems operate reliably and meet applicable codes and standards.
Fire project management
End-to-end project support from planning through execution, helping ensure fire protection upgrades, commercial fire alarm installation or modifications are delivered on time and aligned with design intent and regulatory requirements.
Fire risk reviews
A courtesy walk-through of a facility’s fire hazards, existing protection strategies and code compliance helps assess risk and identify appropriate safety recommendations.
Connected Sprinkler Service
An innovative way to proactively maintain fire sprinkler system health with site-specific data that helps predict unforeseen repairs and prevent emergency costs or capital damage.
Building compliance reporting
Xaap inspection software helps streamline the process to maintain, track and ensure system compliance, and manage reporting needs.
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